Have you ever heard the phrase, the last animal to discover water is the fish? It’s true because fish are so immersed in the water, they do not know any other way. Similarly, when people are too close to their impact, they’re unable to understand the difference they are making. This is why keeping trusted guardians around you is so important.
During these early morning culture conversations, a space has been created where anyone can bring anything and know that people are going to show up with love and care with empathy. Care and empathy are the feedback measures that reinforce this system. Culture is a bit like continuous improvement in that it will never be a static state. There will be people who learn faster and others who need time to process new feelings and environments.
How do we continue to push the envelope, yet bring others along with us?
Some people are asking folks to slow down with learning because they want to get on the same page. While others are asking in order to extract personal gain for themselves without regard for you. However, we cannot slow down because we will then prohibit our personal learning or capability development.
What was it that helped Hoots trust this conversation on culture?
Hoots has discovered a theme that seems to repeat itself over and over in our early morning culture conversations. There seems to be a system that is developing more and more as people continue to open up and share vulnerabilities. The current definition of that system looks like this: roofing company bergen county nj
- Show up! Jen, Jess and Hoots show up two times a week at 4 a.m. Put yourself in that uncomfortable setting so there is no other way! Once you are there, you have no other choice.
- Trust!Jen and Jess are always willing to put themselves out there first in an effort to establish trust and establish a safe place. There is always a 10-30 minute window of this team building trust before we ever dive into capability development.
- Vulnerable Engagement! Jen and Jess are able to help Hoots embrace vulnerability through leading by example. Opening up little pieces at a time is how this team has built such a solid foundation of trust.
- Humbly Listening! Jen and Jess listen to the specific words and are able to steer the conversation.
- Asking ‘the next question!’ Jen and Jess have the next questions lined up based on their ability to be fully present and listening in the moment.
- Affirming a deeper response. When Jen and Jess listen, this encourages Hoots to engage in a deeper reflection.
- Identifying impact. Jen and Jess are able to identify and explain to Hoots what his greatest impact is.
- Refining the impact. Jen and Jess continue to ask Hoots to reiterate and refine the impact that he is making. They affirm him through their love, care, and compassion for him.
- Continue to show up! This deepens the impact and allows for more people to discover their impact. Thus enacting, as Jen Lacy says, the ripples of impact! roof replacement somerset county nj