This extra dependency on these apps gave rise to an emerging market. According to Statista, the revenue of Uber and Lyft, and other apps rose to around $70 million. Before the pandemic also, the industry was growing by about 8%.
With on-demand delivery apps, people have access to anything like food or even a dog walker with one tap. Though there is scope for more user penetration and more industry growth, different businesses are beginning to understand the need for on-demand delivery applications.
What are these on-demand delivery apps?
In this age of 24*7 smartphones, there is a definite possibility that you may use them unknowingly. Like to order food from favourite restaurants, you call them with a tap. It’s an on-demand delivery app.
Generally, there are two sides to this app. On one hand, we are like normal users who demand services or products. On the other hand, the second side is the service users.
Types of on-demand delivery apps:
We all know about Uber and Glovo, which are the market champions. But the market is not constrained by likes. Instead, it is very much diverse. Let’s understand the different types of on-demand delivery apps.
Business to Business(B2B): In this segment, the user, a business person, needs different business requirements. They demand the same type of experience and service in delivering the goods. And most of these apps working in the B2B segment provide the interest in the same day with just one tap of a smartphone, fulfilling business requirements quickly. Companies like Bolt and Metro have stepped up to fill this market.
Business to consumer(B2C): It is this space that all know too well. In this segment, the company caters directly to its customers. This refers to the multitude of services on the same platform, like uber-eats, from which we can order food from different restaurants in a single go. On-demand delivery apps of the B2C segment are increasing after the coronavirus.
Person to person(P2P): when an unknown person is trying to sell or buy something from another person, it needs a certain kind of sense of security and reliability. These apps provide that trust. A person can earn cash from another country to the local area by fulfilling their plan or requirements. Glocalzone or Localguddy is an excellent example of this.
Benefits of on-demand delivery applications:
Cost: The cost of the business from managing to delivering everything reduces significantly through on-demand delivery apps. Even your cost of promotion for your business is taken care of by these. From a business point of view, it’s a great advantage.
Convenience: If you can get what you want when you need it by clicking on a mobile app, it makes the whole ordeal of maintaining several phone no or apps less. This is why the popularity of on-demand delivery applications is very high.
Simplified process: From delivering a particular product to getting it had, everything from a business to a customer point of view is just a click away. This simplified process makes the on-demand delivery apps more popular.
Scalability: Even if you run a small business or a big one, you can scale up your business and reach a larger audience. It opens up a whole new window of opportunities.
Top industries for on-demand delivery apps:
From high-end already established sectors to small local scale developing industries, the reach for these apps is enormous. Let’s discuss the top sectors for the on-demand delivery apps.
Taxi service: The success of Uber is an example of how successful they have become that people almost think of uber when they think of the app cab. From successful tracking of the vehicle to efficient management of drivers, everything is so skilfully done that it has embedded deeply in our life.
Food delivery: Earlier, when we thought of ordering food, we needed to maintain the phone numbers and have their menu in our home. But right now, with the advent of food delivery start-ups, you need not maintain these. Instead, you can order from a variety of restaurants. From a business point of view, they can now deliver food to a more diverse amount of people.
Logistics: It is one of the sectors where trust is needed from who delivers to whom gets it had, thus requiring more transparency. With real-time tracking from chat support, these on-demand delivery apps make it an actual win-win situation for both parties.
Home services: when you visit a large city with everyone unknown, you will very likely be lost when needed a simple need of plumbing to a carpenter. For these small needs, home service apps are getting popular and make it an important home services app segment.
Healthcare: It is not feasible and safe for doctors who constantly deal with different patients after the pandemic. Neither a patient can visit a doctor when living alone. In that position, it is beneficial for doctors and patients to opt for video consultations through these on-demand delivery applications.
Grocery: As people became more reluctant to go outside for simple reasons like groceries, different businesses took the opportunity.
Core features of on-demand delivery apps:
There are some most common and essential features of these on-demand delivery apps catering to any food delivery or taxi industry. The core point is the user. Apart from that need for user details, the service or product tracking feature, efficient in-app payment systems and rating and review in-app feature store. You don’t need to have an app chat feature at first, but adding it will make the customer experience smoother.
The on-demand delivery app business is seeing tremendous growth. If you can tap on it, there will be an immense possibility. But building an on-demand delivery app requires good programming knowledge, which is a good alternative. From a business point of view, having your business in these apps will make your business flourish in no time.