Retail Store Team Consulting
Mind the gap!
Is one store dragging down the area? Is one area dragging down the region?
Let’s reveal the gaps and get to work on resolving them with our retail consulting!
Retail Consulting firms predominantly involve many rounds of meetings which lead to discovering extortionately high daily rates and a partnership that mostly benefits the consultant (not the client)! I’ve seen first hand how retail consulting works and it angers me to have seen impressive lip service; stating obvious factors that people inside the business could have identified!
It is time to put an end to this approach and make way for a new style of retail consulting.
This is where The International Retail Academy comes in. This is where your no BS (but respectful) partner, Kayleigh comes in.
Kayleigh will uncover, prescribe and coach on the solutions to your retail dilemma. What some retail consulting firms will achieve in 6 months, we will achieve in 6 weeks; sometimes faster!
Typically the success of a store or region is down to 2 things. People or processes. We all know this and you certainly don’t need a retail consultant to be on your payroll to understand that.
However, what you need to know is that Kayleigh has worked in, and seen it all, first-hand.
Would you rather work with a retail consultant who has walked the path inside of retail across a spectrum of roles in several countries or with a firm who have been in business for years but haven’t been in retail for years..?
You see, the prescription requires knowledge of current affairs, knowledge of the real-world; and it’s hard to get that when all you do is walk around in a stuffy suit all day and only go to a retail store for a brief period of time.
This approach will not get you results as fast as you need.
Retail consulting is for you if
You want a store or a specific area to achieve better KPI’s
You want them to achieve results you know they have done in the past!
You need the team to pick up the pace and standards with operations
You want to elevate the selling ceremony
You want the team to have more confidence and competence
Operating profit is in decline but closing the site(s) is not ideal
Team turnover is unusually high
Problems tend to come out of that store
What to expect in this consulting container
Deep-dive into team leadership. Who is doing what, what do they enjoy, what are their pain-points. I dig deep to find out why they are struggling/failing/not complying/etc
Detailed assessment of store environment versus local demographic.
Everything from the music to the mirror placement.
The entrance zone to the fitting rooms.
The daily team briefs to the end of shift routine.
I will assess how your teams are set-up for success at the start of each shift.
How often are they being updated or coached or trained.
Where are the gaps!
I will find the gaps and get to work on filling them!
The Process in Accelerating your Retail Results
Your chosen store (or area) will enter into a 1 month retail consulting acceleration container and I will loop back with you 2 weeks afterwards to support the progress being made and discuss any retainer needs you may have.
Click here to know more about retail consulting services.