Most car owners have faced the problem of breaking down in the middle of the road, it
could be because they run out of gas or any other reason. In such a situation, every
person wants to get their car towed to the nearest garage and get back on the road as
soon as possible! But how would the person connect with the garage or a mechanic?
Well, that is the question and the roadside assistance app is the answer!
Let’s explore more about the towing service and the app that you’ll be developing.
TOWING SERVICE APP – HOW DOES IT WORK?
The process of booking services through the application is easy and with only a few
clicks, you’ll be ready to hit the road again!
Step 1: Registration
Customers can register on the app using their social media credentials, email, and
phone number in just a few clicks.
Step 2: Select the services
The customers can choose the services that they want from the entire list. For example,
towing, tire repair, accidental damage, etc.
Step 3: Share the location
The customers can also share the location with the towing truck assistance so that they
can reach your location in the shortest time possible.
Step 4: Vehicle information is shared
The roadside assistance app also allows the customers to share their vehicle details such
as the model, registration numbers, etc. This detail sharing is necessary for easy
identification of the vehicle at the said location.
Step 5: The service is completed
The roadside assistance reaches the customer’s location and quickly helps them to tow
the car to the nearest garage. There they can get the car fixed and hit the road again.
Read more – Assets You Are Liable To Pay Taxes For In Australia
PREMIUM FEATURES OF UBER-LIKE TOWING SERVICE APP
There are a number of features available for you to integrate into your on-demand tow
truck assistance app. Well, let’s take a look at all of them:
Customer’s app
The customer is the one who needs the assistance. Thus, the developers need to think
about how to make the user’s experience light and smooth. These functions should help
the panicking users to calm down and rest assured that help will reach them!
● Easy registration and sign-in are absolutely essential.
● The list of services must be visible.
● Location sharing feature will help the service provider find them quickly.
● Cost information is again essential and it is something the customers should be
informed of before booking a service.
● Real-time notifications help the customers get updates about the services
instantly!
● A seamless online payment method eases the stress of carrying cash.
Service provider’s app
The roadside assistance app for the service provider must contain features that provide
more than just easy registration! Here are some of them listed below:
● Respond to requests in real-time
The providers receive requests in real-time. The request notification pops up on the
screen with a timer, service location details, and the option to accept or decline it.
● Job details
All the job details appear on the screen once the request is accepted. The provider will be
able to see the customer’s name, location, registration number, and another contact
details.
Conclusion:
Developing a towing service app will gain you the wealth, success, and fame that no
other business could! Trust me on this part because every customer wants that they get
instant roadside assistance! And your app will provide them just that!