Overview
A family-owned business providing accounting services to small and medium-sized enterprises (SMEs) was forced to downsize from 25 to 15 employees due to the economic downturn. The owners, who valued family ties, remained loyal to their employees, which made downsizing more difficult. In this environment, it was impossible for everyone to separate family from work, which led to poor management. The company needed an effective solution to solve all its productivity and management problems.
Concern
The inability to draw a line between personal and professional life and the lack of clarity of purpose was making the company’s employees unproductive. Workers were not so concerned about productivity during work hours because it was beyond management’s control. First, management had little reason to reward hard workers and motivate poor performers because there was no evidence of what was happening in the office. It was difficult to determine who was working and who was surfing the Internet for non-work reasons. As a result, productivity quickly declined.
Solution
The owners considered hiring an experienced and expensive manager to solve the problem, but it didn’t make sense to invest the company’s limited resources in an expensive manager in a crisis situation. At the same time, as a family business, it was necessary to maintain a friendly atmosphere. The only way to solve the problem of negligent employees without incurring significant costs for management and without disrupting the foundation of the business was to implement the Employee Monitor System, an employee tracking program that provides a realistic view of employee productivity in the workplace. It also works beautifully without disrupting privacy or damaging relationships.
Bottom line
Using the employee productivity monitoring software helped the company achieve several goals.
- There was no longer a need to hire an expensive outside manager and the solution saved the company money.
- The problem of not knowing what was really going on in the office was solved. The software reports showed the performance level of each employee.
- Mutual professional trust was established and loyalty was maintained without the need to micromanage.
Usage
After weighing all the economic pros and cons of hiring expensive managers to address productivity bottlenecks, the managers decided to adopt another management strategy. They used monitoring software to improve employee productivity. The easy-to-use software provided clear reports on employee attendance, downtime, Facebook use, and personal Internet use at work. The company now uses these software reports to train employees and distribute monthly bonuses. Management’s decision to use the software to monitor employees has significantly improved employee productivity.
About Author
Sarah Noah Liam is a 28-year-old Software Management person who enjoys programming, ems software, or monitor employee software. She has a post-graduate degree in Computer science. She was raised in a happy family home with two loving parents.