Before we try to understand how to fix QuickBooks Error H505, it is important that we understand the error first. This will not only help us in solving the error much more efficiently but also help us in getting to know the root cause of the problem.
QuickBooks Error Code H505 can occur when you are trying to access a company file that may not be located on your computer. The H505 error in QuickBooks indicates that your company file needs an additional configuration so that you can access it without any issues.
Error H505 QuickBooks is primarily caused when something is creating a blocking while you are trying the multi-user connection to your server. Although, there are many other significant reasons why QuickBooks Error H505 may occur which you can find out below in the blog, along with the answers to solving them.
When does QuickBooks Error H505 occur?
One of the most common times this happens, is when you try to access a company file that is located on another computer. This is because the QuickBooks software is unable to connect to the server, and hence the Error H505 QuickBooks may occur.
When QuickBooks installed in the system is set to allow shared connections to contribute to the company file, Error H505 may occur. This happens because QuickBooks software is unable to connect to the server due to QuickBooks Error H202.
Another situation when this error may happen, is if you are trying to run your company file placed on another computer which requires you to go through an additional installation process. This occurs due to QuickBooks Error H101, H303, and H505.
The last possibility is that running the QuickBooks company file failed on Workstation while multiple users were trying to access it.
What causes QuickBooks Error H505?
There are several reason why H505 Error in QuickBooks may occur.
If the network data (.ND) is damaged, it can stop the QuickBooks software from accessing the server.
When the QuickBooks manager database is turned off QuickBooks Error H505 may occur.
If there is incorrect hosting configuration settings, QuickBooks may fail to communicate with the company file.
If you are unable to get the IP address of the host computer, Error H505 in QuickBooks may occur.
Wrong DNS server can also be a major cause of Error H505 in QuickBooks.
Sometimes, Restrictive Firewall settings can prevent QuickBooks from accessing the server too.
How to fix QuickBooks Error H505?
When it comes to troubleshooting QuickBooks Error H505, there are various methods that you can use to ensure that it gets resolved. You can use any of the following methods and repair the issue.
Method 1: Repairing the damaged .ND file
Network Data or the .ND is a configuration file located in the same folder that contains the QuickBooks company file. This file is used to access the file located on the network. To rename the file, all we have to do is:
Click on the folder that has the QuickBooks company file.
Locate and hit right click on the network data file having the extension .ND.
Select the file and rename it with .OLD in the end.
Ideally, the issue should get resolved right here. If not, the following methods can also be tried.
Method 2: Running QuickBooks server data manager
Download QuickBooks tool hub.
Follow the instructions and install the tool.
Once it is installed, run the application and open QuickBooks Tool Hub.
Select Network Issues next, and QuickBooks Database Server Manager, after that.
Go through the Browse option, followed by the company file folder. Click on Start Scan.
This will help you in repairing your Firewall and providing all the required permissions to access all the workstations.
Close the application when you are done.
Method 3: Making a new company file folder
To start, create a new folder and enable full access permissions.
Create a .QBW file in a multi-user mode.
Check if you are able to access the company file from all the workstations across the networks.
Method 4: Checking the hostmulti-user mode to be in on or off
Run the QuickBooks programmer and go to the workstation where you are encountering QuickBooks Error H101, QuickBooks Error H202 and QuickBooks Error H303.
Go to the Home window, click on Files, and go to Utilities.
Click on Stop Using Multi-User Access.
Restart the computer and now use the multi-user mode.
The other route is via the server computer. These steps include:
Open QuickBooks but don’t open the company file.
Click on File, followed by Utility.
If you see the name of the option as Host Multi-User Access instead of Stop Multi-User Access, then don’t click on the button.
Frequently Asked Questions
How do I fix QuickBooks Error H505?
The best method is to run the QuickBooks Database Server Manager.
What are the reasons of QuickBooks Error H505?
There can be multiple reasons for this error to occur, but one of the most common causes of it is when more than one computer are acting as a server.
What damages can QuickBooks face if Multi-User Mode is not working?
When this happens, the most common issues that occur are, QuickBooks Error H101, QuickBooks Error H202, QuickBooks Error H303, and QuickBooks Error H505.
How do I create exceptional settings for Firewall?
Firewall settings that are there in Control Panel, will help you add new programmes and hence create exceptional settings for Firewall =.
Conclusion
In this article we told you about how to fix QuickBooks Error H505. However, if you are unable to do it for some unexpected technical errors and the QuickBooks Error H505 stays as it is, you can always reach out to QuickBooks Enterprise Support.
