Microsoft Outlook is one of the most reliable email clients. It has a simple UI, works seamlessly on a mobile device and is frequently updated to introduce advanced features.
Outlook crashes when opening is a frustrating issue, and it magnifies especially when one is trying to check mails in a rush.
There are plenty of reasons behind the crashing of your Outlook while opening emails or email attachments. Let us walk you through some of the most common causes that lead to Outlook crash/malfunction. These are:
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Corruption of Data Files
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Corruption of the Outlook Profile
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Installation error or Software failure
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Virus attack
There is no need to panic if you’re facing the issue of outlook crashes when opening mails, as now we would provide you with ways to solve the error.
Easy Ways to Fix Microsoft Outlook Crashes:
Method 1: Update Outlook –
There are lots of things that a simple update can fix, and this is one of them. Most of the bugs and errors pestering the older version are looked upon before rolling out an update. Download it manually by following the below-mentioned steps:
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Click on “File”, then go to “Office Account” on the bottom half of the left hand side of the screen;
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Now you need to click on “Update Options” and select “Update Now”
Method 2: Remove or Disable Add-ins –
There are a large number of add-ins that Outlook supports, one of them might be hindering the launch process. To fix this, you need to
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Launch Outlook and got to File > Options > Add-ins;
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Beside the tag of Manage, you will find the “Go” button;
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Here, you need to uncheck the unnecessary add-ins and click “OK”.
Method 3: Open Applications with an Appropriate Software –
If the crash is happening while opening, there is a possibility that the attachment is too big for outlook, or it is in a file format not supported. A solution to this is downloading the attachments first, and then opening them with the appropriate application.
Method 4: Disabling or Uninstalling the Antivirus –
An antivirus might hinder opening of attachments. To prevent this from happening, you need to disable the antivirus temporarily to open the attachment. If it doesn’t work then you can uninstall the antivirus app if need be.
Read Also- AOL Attachments Won’t Open
To sum it all, the issue of Microsoft Outlook crashes can be resolved conveniently with some configurational changes.If the problem still persists then you should raise a ticket for help from Microsoft support.