QuickBooks crash com error generally occurs while opening, working or sending a form. It occurs in the desktop version of QB. A problem in your outlook service is the primary cause of this error. The error message that appears on the screen is:-
Crash: Com Error.
Is your work hindered because of Crash: Com Error in QuickBooks Desktop? Reach out to an expert at +1(855)-856-0053 and they will help you fix it.
Reasons for QuickBooks Crash com Error
The primary reason leading to the QuickBooks Crash com error is problems with your Outlook application. QuickBooks uses it for mailing purposes. The complete list of reasons is as follow:-
- Your QuickBooks application is outdated.
- Your Microsoft Outlook application is Outdated.
- You have not set Microsoft Outlook as your default mailing application.
- The mail settings are not desirable.
Methods to fix QuickBooks desktop Crash Com Error
QuickBooks desktop Crash Com Error can be fixed by 4 simple solutions involving making changes to your Outlook application and adding windows admin users. Let’s look at these solutions in detail:-
Read More: QuickBooks Closes Unexpectedly
Method 1: Update Your Microsoft Outlook Application
Outdated Microsoft Outlook application will result in com crash error in QuickBooks. It is because it is used for mailing purposes by QB. You can simply fic it by updating Outlook. Follow these steps to do so:-
- Run Microsoft Outlook and go to the File menu.
- Click on Office Account and then select Update Options.
- Click on Update Now.
Method 2: Setting up Microsoft Outlook as the Default Mail Application
Crash Com Error message may arise if you have multiple mailing applications on your system. It may be because Outlook is not set up as the default mail application. These are the steps you need to follow to fix it are:-
- Go to the Control Panel and select Programs.
- Now tap on Default Programs and choose Set your default programs.
- Click on Mail and choose Outlook.
Method 3: Toggle your Mail Settings
Undesirable mail settings are also one reason for QuickBooks enterprise Crash Com Error. Just simply toggle them as required. Follow these steps to do so:-
- Go to the Control Panel and click on User Account.
- Then select Mail and click on Microsoft Outlook.
- Go under the profile section and click on Show Profile.
- Now select the Outlook option and check if ‘Always use this profile’ is selected.
- Select Prompt for a profile to be used if the above option was selected, and then tap on Apply.
- Now select Always use this profile and click on Apply. Then press OK.
Method 4: Adding Windows Admin user
Insufficient permissions are also one reason for this error. Adding a windows admin user is one way to fix it. These are the steps you need to follow:-
- Create a new Windows user with Administrator Rights.
- Log on to Windows through the new user account you created.
- Rerun QuickBooks
So this is how you can fix the QuickBooks Crash Com Error. If your error is still not resolved, reach out to an expert at +1(855)-856-0053.
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